Typically a 800+ MBytes file called WmsShell.DMP will be generated, please zip it so it’s much smaller and easier to transfer, then upload to any free file share services such as Microsoft’s and email its link to us.
#IDISPLAY CRASHES WHEN LOADING SCREEN DRIVER HOW TO#
Sometimes we might ask you to generate a dump file to help us diagnose issues, here is a page with step by step instructions of how to do that. The following registry files customize screen resolutions and NoResolutionPreference.reg clears out all resolution customization and restore to system default behavior. Under the DirectDisplay installation folder, which by default is C:\Program Files\OSBASE\DirectDisplay, there are following useful registry files to allow administrators to customize the system(by default none of them are set by installation):ĮnableSafeMode.reg and DisableSafeMode.reg(default) allow the user to switch to and from safe mode in case of any screen update issues.ĮnableTrueColor.reg(default) and DisableTrueColor.reg allow the user to switch between TrueColor(24bpp) and HighColor(16bpp)ĭisplayOff.reg allows the user to put the screen into power saving mode after a specified idle period, the number is in minutes and zero means always on.(default to 16 minutes)ĭisplayOn.reg reverses any settings by DisplayOff.reg and will keep screens always on.ĭontUseEdid.reg can be used if the user is experiencing any issue with the monitor’s native resolution, otherwise Edid is used by default.
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